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Patient Financial Services

The University of Vermont Health Network – Porter Medical Center is committed to treating all patients equitably, with dignity and respect regardless of the patient’s healthcare insurance benefits or financial resources. For people with essential health care needs that are medically necessary and are uninsured, under-insured, ineligible for a government program or otherwise unable to pay, we have financial assistance programs in place. Your inability to pay for medical services should not prevent you from receiving the care you need.

The UVM Health Network and MVP Health Care have partnered to co-create an innovative Medicare Advantage plan shaped by Network physicians to better meet the needs of older adults in Vermont and northern New York. For more information, click here.

Do you need help with medications, dental care, or glasses? Learn about our Health Assistance Program.

Financial Advocates

Porter Medical Center has Patient Financial Service Advocates who can help identify, assist, and support our patients with financial assistance to pay for their medical care. Assistance available includes assessing the patients’ eligibility, linking patients to available government funding sources, and determining whether they are eligible for charity care or financial hardship treatment.

Financial Advocates
or 800-639-2719
Monday-Friday 8:30 a.m. – 4 p.m.

Price Transparency

A new federal price transparency regulation requires U.S. hospitals to publish data on all of the charges for services we provide. Visit our price transparency web page.

Patient Financial Information

Porter Medical Center will now bill from one Epic system. Click Here to learn more.

Financial Assistance Policy

Financial Assistance Application

Credit & Collections Policy

Insurance Information

Insurance Plans We Accept- Updated 5/12/2022

Please Note: The below is a list of insurers contracted with Porter Medical Center, but it does not guarantee participation of your specific insurance plan or coverage of your planned service (i.e. medical, dental, behavioral health, etc.). Although some exclusions may be called out below, this list does not fully capture covered lines of business (i.e. Commercial, Medicare Advantage, Managed Medicaid) or products. Please contact your insurer to determine your unique benefit coverage.

  • Aetna
  • Blue Cross Blue Shield of Vermont (BCBSVT) / FEP / CBA
  • Capital District Physicians’ Health Plan (CDPHP)
  • Capital District Physicians’ Healthcare Network (CDPHN)
  • Cigna / Great West
  • Coventry Health Care/First Health
  • Empire Blue Cross Blue Shield (HMO only)
  • Fidelis (New York Quality Healthcare Corporation) (excludes Medicare Advantage)
  • Harvard Pilgrim Health Care (excludes NH Health Benefit Exchange, Medicare Advantage, and Managed Medicaid)
  • Medicaid (VT and NY)*
  • Medicare*
  • Multiplan / Private HealthCare Systems (PHCS) / Beech Street
  • MVP
  • The Vermont Health Plan (TVHP)
  • TriCare for Life – Skilled Nursing Facility
  • TriCare Humana Military
  • TriCare Martin’s Point Health Care
  • United HealthCare
  • United HealthCare – The Empire Plan
  • Veteran’s Administration Community Care Network (VA CCN) (United HealthCare)
  • Vermont Blue Advantage
  • Workers’ Comp (VT)  

*Not every provider type is eligible to enroll with Government Payers. Please consult your provider’s office prior to visit for confirmation.

Point of Service Collection Policy