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PMC ExpressCare is for adults and children (over age 2) with non-emergent conditions.

Porter ExpressCare is the appropriate setting for non-life threatening injuries or illnesses for patients 2 years and older. The Emergency Department is the appropriate setting for potentially serious injuries or illnesses and all patients younger than 2 years old. These recommendations are in keeping with directives from the Amercian Academy of Pediatrics. For more information on pediatric care at Porter Medical Center, please visit Pediatric Primary Care.

Conditions that should come to PMC ExpressCare are:

  • Simple sprains/strains to the extremities 
  • Minor cuts that may need stitches
  • Common illness, such as; sore throat, coughs, urinary tract infections, and pink eye
  • Tick Bites
  • Minor fractures and sports injuries
  • Ear aches

Epic OnDemand/eHealth Visits

Epic OnDemand visits are eHealth visits with a Porter ExpressCare Provider.  The visits are available Monday –Friday from 1 pm – 4 pm for patients with a Porter Medical Center primary care provider and an active MyChart account.  Patients need access to computer, smart phone, or tablet with video and audio.

Complaints appropriate for an ExpressCare Epic OnDemand visit include

  • Pink Eye
  • Rash
  • Infected Toe or Fingernail
  • Scabies
  • Lice
  • Insect Bite
  • Tick Bite
  • Dental infection

Emergency Room Conditions

Conditions that should go to the Emergency Room are:

  • Chest pain
  • Abdominal pain
  • Difficulty breathing
  • Headaches
  • Any complaint that has severe pain that may need emergent medication to relieve it
  • All patients younger than 2 years old
  • Confusion
  • Diabetic complications
  • Stroke
  • Head/multiple injuries
  • Pregnancy complications
  • Mental health crisis

We, at Porter ExpressCare, understand that this can often be confusing to patients. In the event that we feel your condition exceeds our ability to be appropriately managed at Porter ExpressCare, we will arrange for seamless transfer to the Emergency Room.