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How the MyHealth Portal Works For You - BROCHURE

The FIRST STEP is to sign up for the Portal at your local provider office or Porter Hospital.
(Due to HIPAA requirements, you must sign up in person)

MyHealth PortalAvailable at Your Convenience

We understand that your time is valuable. The Portal makes time-consuming tasks simple... a few clicks, and you’re done.

  • Access complete health information online, versus over the phone or in person
  • Update Personal Information
  • Review your test results
  • Pay your bills online
  • Request an Appointment
  • Send a message to your care team

You Choose the When and Where

Access to the Portal is on your schedule, whether at home, on vacation, or at another medical office.

  • Use the Portal from anywhere using a browser
  • Access from your smartphone or tablet
  • Manage information 24X7, without waiting

Keep the Most Important People in the Loop

health portalYou can connect with your providers and keep your family informed at the same time.

  • Exchange messages with your provider between visits
  • Give authorized family members access to your health information

All of Your Information in One Place

Porter Medical Center’s “MyHealth Portal” is an online tool that goes a step beyond simply displaying information by helping you manage your healthcare easily and securely.

FAQs: You Have Questions
We Have Answers

Where does my health information in the Portal come from?
All of the information in the Portal comes from your Porter Medical Center Electronic Health Record. This ensures that you have access to the most accurate, up-to-date information possible.

How will I log into the Portal?
Once the Portal is activated, you will log into the “MyHealth Portal” link on Porter Medical Center website. Then, simply enter your user name and password..

Can my family access my Portal?
Yes, you can give family members, such as parents or healthcare proxies/agents, access to your Portal. This needs to be done within your healthcare facility and requires consent from you and your family member(s).

Is my information safe?
Yes. Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your Portal. Also, a timeout feature protects your information if you leave the Portal page open.

What if I ever have technical problems with the Portal?
There is a Contact Us section on the homepage of the Portal that allows you to submit any questions you have regarding the Portal.

Types of Information Available

  • Health Information
    • Lab Results
    • Radiology Reports
    • Visit History
    • Discharge Instructions
    • Health Summary
  • Allergies and Medications
    • Allergies and Conditions
    • Immunizations
    • Medications with Instructions
  • Billing
    • Outstanding Balances
    • Historical Charges and Statements
  • Request an Appointment
  • Send a message to your care team
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